We chose ImEX because of the excellent references it received from other body shops in my area. All of them commented on how much better their organization was and how much it decreased their workload. Since having ImEX installed, customer enquiries can be answered within seconds by using the clearly laid out screens. Without wasting time on the workshop floor, I can track the progress of any vehicle and observe its flow though the repair process. The reports available provide me with excellent tools to analyze my business, allowing me to increase both productivity and profitability.