Our cycle times have improved drastically ever since we started to use ImEX. We have streamlined our repair planning process; the built-in real time production control module is simply indispensible. The gross profit on parts has increased significantly as every invoice line is checked automatically for proper discount and all parts returns are tracked by the system. Administrative errors are almost non-existent now since the data transfer is accurate. Job costing reports allow me to make a decision while the repairs are still in progress and prevent a problem from occurring later. Access to real time financial analysis improves my decision making process, people operating multi-location shops will certainly appreciate that.